Support

FAQs


I can't see all the systems in my installation in the Airzone Cloud app.

If you have various Airzone systems connected through the automation bus and you want to control them from the Airzone Cloud, take into account that each system should have a different address.

To change the system's address, access your thermostat's system advanced settings and change the "System address" parameter. Number the systems as 1, 2, 3, etc.

You can get more information about the system address in the system advanced settings section in the quick installation guide.

When you have all the systems configured with a different address, use Airzone Cloud's "Detect systems" function.

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