Support

FAQs


How do I cancel an order?

Once an order is placed, you may cancel it by accessing your account and looking for the order number. Orders can be cancelled up to 24 hours before the shipping date provided in the order confirmation. If your order is already assigned a dispatch date at our facility the order can be returned but not cancelled. In the case of a cancellation before the 24-hour period, our accounting department will issue you a full refund.

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