Support
FAQs
How do I obtain the webserver's MAC?
There are several ways to obtain your webserver's MAC:
1. Through the app. Press Edit on the Servers screen, press the pencil icon. You can see your device's MAC inside this menu.
2. You have a sticker where you can see the product code, the MAC and the PIN on the cover page of the webserver's user manual.
3. Through a Blueface thermostat (only if it is master thermostat of system 1). Access the User settings menu > Information > Webserver and see your device's MAC.
4. Through a Think (AZxx6THINKx) thermostat (only if it is master thermostat of system 1). Access the Advanced settings menu (pressing and holding twice) > System > Information > Webserver and see your device's MAC.
5. There is a sticker on the device which shows the product code, the MAC and the PIN.
If need further information on the cloud webserver, see the user manual ( Airzone Webserver Cloud - User Manual ).
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1. Through the app. Press Edit on the Servers screen, press the pencil icon. You can see your device's MAC inside this menu.
2. You have a sticker where you can see the product code, the MAC and the PIN on the cover page of the webserver's user manual.
3. Through a Blueface thermostat (only if it is master thermostat of system 1). Access the User settings menu > Information > Webserver and see your device's MAC.
4. Through a Think (AZxx6THINKx) thermostat (only if it is master thermostat of system 1). Access the Advanced settings menu (pressing and holding twice) > System > Information > Webserver and see your device's MAC.
5. There is a sticker on the device which shows the product code, the MAC and the PIN.
If need further information on the cloud webserver, see the user manual ( Airzone Webserver Cloud - User Manual ).

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